Using Your Own Domain (Cloud)

Every CompassDocs Cloud workspace lives at its own address:

https://yourworkspace.compassdocscloud.com

That address is permanent, secured with HTTPS automatically, and works everywhere — bookmarks, the Claude connector, the Outlook add-in, and email links all use it.

If you’d like people to reach your workspace from a domain you own (say, docs.yourfirm.com), the recommended approach today is a redirect.

Looking for full custom-domain hosting?

Serving CompassDocs Cloud directly on your own domain (so the address bar keeps showing docs.yourfirm.com) is on our roadmap. A redirect gets your team a memorable address today with zero setup on our side — and you can switch to native custom domains when they ship. Self-hosted CompassDocs already supports full custom domains — see Custom Domain & HTTPS.

Set up a redirect

A redirect is configured entirely in your DNS or website host — nothing needs to change in CompassDocs. Anyone visiting docs.yourfirm.com is forwarded to yourworkspace.compassdocscloud.com, where they sign in as usual.

Most DNS and hosting providers offer this under a name like forwarding, redirect rule, or URL redirect:

• Cloudflare — add a redirect rule (Rules → Redirect Rules) from your hostname to your workspace URL.
• Squarespace / GoDaddy / Namecheap — use the domain forwarding setting on the domain or subdomain.
• Your own web server — return a 301 redirect to your workspace URL.

Two tips for a clean setup:

1. Use a subdomain, like docs.yourfirm.com or kb.yourfirm.com, rather than your bare root domain — subdomains are simpler to forward and don’t interfere with your main website or email.
2. Redirect the whole path if your provider supports it (often shown as “forward path” or a $1/wildcard option), so a shared link like docs.yourfirm.com/doc/onboarding lands on the matching page instead of the home page.

Keep sharing the workspace address

Deep links generated by CompassDocs — email notifications, newsletter links, the Claude connector, share links — will continue to use your *.compassdocscloud.com address. That’s expected with a redirect: your custom domain is the friendly front door, and the workspace address is the canonical one.